Insurance Support
At Genentech, we develop medicines for serious or life-threatening medical conditions
We believe medicines should be effective, safe and accessible to the patients who need them.
- Pulmozyme Access Solutions provides coverage and reimbursement support, patient assistance and informational resources for both health care providers and their patients.
- Help with benefits and coverage issues
- Benefits investigation
- Prior authorization
- Recertification
- Help with reimbursement issues
- Appeals and denials
- Billing and coding information
- Support for uninsured and underinsured patients
- Referrals for co-pay assistance
- Product-specific patient assistance programs
- Access to treatment support programs
- Informational tutorials
- MyAccessSolutions online system
- Medicare/Medicaid search tool
- Product spoilage and returns information
- Links to other websites
- Glossary of access and reimbursement terms
- At Pulmozyme Access Solutions, we're here to help find a way for you to get the medicine your doctor has prescribed, even if you have no insurance or have a problem paying for Pulmozyme.
- When you or your doctor's office call Pulmozyme Access Solutions, you will connect with one of our experts, whose sole job is to make sure that you get the coverage or reimbursement help you need.
- At Pulmozyme Access Solutions, we work hard to make information you need about coverage and reimbursement easily available 24 hours a day:
Prompt access to important information about issues that may affect product access is available:
- via phone at 1-888-249-4918 between the hours of 6AM and 5PM Monday through Friday or
- 24/7 through our website at www.PulmozymeAccessSolutions.com
Genentech® Access to Care Foundation
The Genentech Access to Care Foundation was established to help qualified patients with unmet medical needs to receive proper medical treatment. The Genentech Access to Care Foundation may be available to help those who are not able to obtain Pulmozyme for financial reasons.
If you have no insurance, or you are effectively uninsured because your health insurance plan denies you access to Pulmozyme, you can apply to the Genentech Access to Care Foundation for help with your treatment.
Contact Genentech Access to Care Foundation to learn more.
Genentech Access to Care Foundation Online
www.PulmozymeAccessSolutions.com
Genentech Access to Care Foundation Support Line
1-866-681-3329
